Tenant isolation
Scope records, reads and writes to the current institution so isolation is enforced in the data-access layer, not only in the interface.
Technology, security and integrations
A hosted, tenant-aware foundation for institutional services
Review InstiServe's architecture, access controls, reliability safeguards and integration catalogue for technical and compliance evaluation.
For ICT directors, technical teams, compliance stakeholders and enterprise evaluators.
Platform architecture
Role-based access
Combine portal roles with granular permission groups, requests, documentation and applicability rules.
Hosted delivery
Provide browser-based access without requiring every institution to maintain its own application servers.
Security and reliability
Authentication and file safety
Use login throttling, secure cookies, secret validation, security headers, file-type validation, sanitization and optional fail-closed malware scanning.
Payment and network safeguards
Protect payment flows with verified callbacks, idempotency and locking, and normalize external URLs before server-side retrieval.
Record integrity
Preserve reviewed communication snapshots and issued transcript snapshots to prevent silent historical rewriting.
Integration catalogue
Identity and productivity
Connect Google sign-in, Calendar and Meet workflows, transactional email, Web Push and signed personal calendar feeds.
Learning and standards
Support OneRoster import and export, Jitsi room creation, Moodle course discovery and external library catalogues.
Storage, analytics and automation
Use optional object storage, privacy-aware analytics and signed automation workflows according to deployment requirements.
Deployment clarity
Implemented capabilities and provider-dependent services
Core tenant, portal and workflow capabilities run inside InstiServe. Live telephony and selected optional integrations require approved third-party credentials or deployment configuration.
Discuss your institution's priorities
We can map your structure, roles, workflows and integrations before a controlled pilot.